Terms of Service for Balance Wellness Clinic

Balance Wellness Clinic is committed to protecting your privacy. This Terms of Service outlines what user data we collect, how we use it, who we share it with, and your rights related to your data.

What user data do we collect?

When you visit our website or use our services, we collect only the technical information needed to operate and improve the website, such as your:

• Browser type and settings
• Cookies (small data files stored on your device)
• IP address (the number assigned to your device when connecting to the internet)

We also collect the contact information you choose to provide when signing up, such as your:

• Full name
• Email address
• Phone number

Let's be clear - we do not collect any health information or other sensitive personal data without your explicit consent.

How do we use your data?

We use your data only for the purposes below:

• To set up your account and provide our hormone treatment services
• To communicate with you via emails, messages or phone
• To better understand how users interact with our site so we can improve it
• To personalize your experience by showing relevant content
• For analytics to improve our services and website performance
• To send notifications about new features or updates

Who do we share your data with?

We will never sell your personal data or share it without your permission, except to comply with the law. We may share anonymized usage data with third party analytics tools and service providers who help us improve our platform.

What are your rights over your data?

We want you to remain in control of your personal data. You have the right to:

• Access, modify or delete your data
• Opt out of non-essential communications
• File a complaint with the applicable regulator

You can manage your data and privacy preferences directly in your account settings.

Overall, we only collect the minimum data needed to provide you with a great experience. We keep your data safe and never sell it. Feel free to contact us if you have any other questions!